- FHDN7032, Prince Faisal bin Fahd Rd, Al Ahsa, Eastern Province, KSA
- Sat to Thu : 8:00 am - 5:00 pm
At SSOMCO, we are committed to providing reliable and professional engineering, HVAC, facility management, maintenance, cleaning, and technical services.
This Refund and Return Policy explains the terms applicable to payments, service bookings, cancellations, refunds, and returns.
SSOMCO does not provide refunds for services, bookings, advance payments, maintenance services, cleaning services, HVAC services, engineering services, facility management services, or other professional services.
Customers are advised to carefully review the service details, quotation, scope of work, pricing, and applicable terms before making any payment.
As SSOMCO provides professional services rather than physical retail products, returns are not applicable to our services.
Once a service has been booked, scheduled, started, or completed, it cannot be returned or exchanged.
Customers who wish to cancel a scheduled service should contact SSOMCO as soon as possible.
Cancellation of a service does not automatically qualify the customer for a refund. Any cancellation will be handled according to the applicable quotation, service agreement, or project terms.
Any advance, deposit, booking payment, or scheduled payment made for SSOMCO services is non-refundable.
Customers should confirm all service requirements and applicable charges before making an advance payment.
If you have any concern regarding a service provided by SSOMCO, please contact our team.
We will review the concern and provide appropriate assistance where applicable. However, raising a service concern does not create an automatic entitlement to a refund or return.
If additional work is requested beyond the originally agreed scope of work, additional charges may apply.
All payments for additional services are also subject to the applicable quotation, agreement, and terms and are non-refundable.
SSOMCO may update this Refund and Return Policy from time to time. Any changes will be published on this page with an updated Last Updated date.
If you have any questions regarding our Refund and Return Policy, please contact us:
SSOMCO
Email: info@ssomco.sa
Phone: (+966) 135829992
We encourage customers to review all service details and applicable terms before confirming a service or making a payment.